Unfortunately, as with any software, your MS Office problems can quickly have you tearing your hair out or banging your head on the desk in frustration. But don’t panic—there’s a built-in troubleshooting tool you can turn to. Take a deep breath, try running Office in Safe Mode, and you might find those annoying bugs are gone. It’s definitely worth investigating before you explore any other more drastic options or decide to switch to the competition altogether. For example, you won’t see any customizations you’ve made to the toolbar and you won’t be able to edit Office’s preferences. Safe Mode also disables the AutoCorrect list, and the program won’t attempt to open any files it didn’t properly save last time. Add-ins, templates, and extensions will be unavailable as well, and you won’t be able to open or create documents with restricted permissions. Presumably Office was running fine when you first installed it, so any changes made since then—like an add-in or a corrupted document—are probably the cause of the problems you’re now experiencing. Try Safe Mode if you find the programs in MS Office are quitting unexpectedly or aren’t starting up properly at all. It can also be helpful if your applications are running but feel slow or buggy—comparing how they normally run with how they do in Safe Mode should give you some clues as to what’s going on. Leaving Safe Mode is as simple as quitting the program and starting it again as you usually would. It’s also worth noting that Office will sometimes load up Safe Mode automatically if it detects that it’s having problems. You’ll know that’s the case if you look for the Safe Mode entry in the window title bar. To open an Office application in Safe Mode, hold down the Ctrl key while you launch it: whether when you click the entry on the Start menu, or when you double-click a shortcut on the desktop. If you’ve done it right you should see a confirmation message asking you if you want to launch the application in this mode. You’ll know when an application is running in Safe Mode as it will say so on the title bar of the window. If the program launches, you can do some troubleshooting: Click File, Options, and Add-ins, for example, to see third-party extensions that might be causing Office to crash. From the same screen you can enable these add-ins individually, which might help you work out which one is causing problems. winword /safe excel /safe powerpnt /safe outlook /safe There are lots of Office bugs and issues, so it’d be impossible to provide a step-by-step guide to solving them all. Still, Safe Mode should help in your troubleshooting, and can at least get your programs up and running so you can poke around in a few settings and files. If you’re still having problems after trying this, you might need to do a complete reinstall or repair your Office installation.
